Comps Redemption

The amount available in comps can be used to pay guest folios.

Navigate to Reservations ➜ Search.

Search for the reservation in the Search field.

Click Go.

Select the reservation. The Reservation screen is displayed.

Click the Payments tab.

Click More ➜ Comp. The Comp screen is displayed.

Enter the Authorizer Code.

Click Go. The Authorizer and Department are automatically displayed. The following details are shown in the Comp screen:

Field	Description
Account	Displays the guest’s name
Balance Type	Select a balance type from the drop-down list
Points	Displays the number of points available
Amount	Displays the amount available for redemption
Redeem Manually	Select this option to enter the amount to be redeemed manually
Redeem Max. Available	Select this option to redeem the maximum amount possible

Click Apply, and the amount will be displayed next to Redeeming Total.

Select the items that need to be redeemed.

Click Redeem. The items will be redeemed and displayed in the Comp Folio. Users can issue a comp on a charge, regardless of the folio balance.